Support

We're here.
Tell us what happened.

Drop us your User ID and what's going on. We read every message, often from bed, and reply within a day or two.

Where to find your User ID

  1. Open Pillow Quest and go to Home→Manage plan→Need help
  2. Copy your User ID.
  3. Paste it into the field on the right.

Send us a note

This opens your default mail app with a message addressed to our support team — you can review it before it sends.

Found in Home → Manage plan → Need help.

We'll never use anything you send here to identify your child.